Last Updated: February 2026
At NIR, accessible from nirstay.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by NIR and how we use it, in compliance with the Digital Security Act and relevant data protection guidelines of Bangladesh.
1. Information We Collect
We collect information to provide better services to all our users. This includes:
Personal Information: Name, email address, phone number, and NID/Passport details (required for hotel check-in as per Bangladesh law).
Booking Details: Accommodation preferences, dates of stay, and guest count.
Payment Information: We use secure third-party gateways (like SSLCommerz or bKash/Nagad). We do not store your credit card or mobile banking PINs on our servers.
Device Information: IP address, browser type, and location data to improve search results.
2. How We Use Your Information
We use the collected data for the following purposes:
To process and confirm your bookings.
To communicate with you regarding updates, offers, and support.
To comply with legal obligations required by the law enforcement agencies of Bangladesh.
To enhance our website’s user experience and prevent fraudulent activities.
3. Sharing Your Information
We value your privacy. Your information is only shared with:
Hotel/Property Partners: Only necessary details (Name, Contact, Check-in date) are shared to fulfill your booking.
Legal Authorities: If required by the laws of Bangladesh for security or investigation purposes.
4. Data Security
NIR employs industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. While we strive for 100% security, please remember that no method of transmission over the internet is entirely infallible.
5. Cookies and Tracking
We use “cookies” to enhance your experience. Cookies help us remember your preferences and keep you logged in. You can choose to disable cookies through your browser settings, though some features of our site may not function properly.
6. Your Rights
As a user in Bangladesh, you have the right to:
Access the personal data we hold about you.
Request correction of any inaccurate information.
Request deletion of your account and associated data (subject to legal retention requirements).
7. Changes to This Policy
NIR reserves the right to update this Privacy Policy at any time. We will notify users of significant changes by posting the new policy on this page.